Here is the translation of your Shipping Policy into English, formatted clearly to match your previous website documents:
Shipping Policy
This shipping policy is intended to provide clear and transparent information regarding the delivery of products purchased on the website. Placing an order on the website constitutes full agreement to the policy detailed below.
1. Delivery Zones
-
1.1 The website delivers to Israel and/or other countries, according to the information displayed on the checkout page.
-
1.2 The website management reserves the right to update the delivery zones from time to time at its sole discretion.
2. Delivery Times
-
2.1 The delivery times displayed on the website are estimated and measured in business days only (excluding Fridays, Saturdays, holidays, and holiday eves).
-
2.2 Delivery times may range from 5 to 14 business days, unless stated otherwise on the product page or at checkout.
-
2.3 There may be delays beyond the website's control, including delays caused by shipping companies, customs, weather conditions, heavy volumes, or exceptional events.
3. Shipping Costs
-
3.1 The shipping cost, if applicable, will be displayed in full before confirming the order at checkout.
-
3.2 The website management reserves the right to offer free shipping promotions or shipping discounts for a limited time and subject to the conditions set.
4. Delivery Method
-
4.1 Deliveries are carried out via external shipping companies.
-
4.2 The delivery method may be home delivery, a collection point, or any other method, subject to availability and the choice of the website management.
5. Responsibility for Providing Details
-
5.1 The responsibility for entering correct, complete, and accurate shipping details lies solely with the customer.
-
5.2 In the event that incorrect details are provided, resulting in a delay, return, or loss of a shipment, the website will not be held responsible.
6. Shipment Tracking
-
6.1 For shipments that include a tracking number, tracking details will be sent to the customer subject to availability from the shipping company.
-
6.2 There may be delays in updating the shipment status, which does not necessarily indicate a problem with the delivery.
7. Undelivered Shipments
-
7.1 A shipment that is not delivered to the customer due to absence, refusal of acceptance, or incorrect details may be returned to the sender.
-
7.2 Resending a shipment, if possible, may incur an additional cost.
8. Split Shipments
-
8.1 The website management reserves the right to split a single order into multiple shipments, at no additional charge, depending on product availability.
9. Contact Us
For any questions or inquiries regarding shipping, you may contact us using the contact details provided on the website.